1. Introduction
Welcome to [Your Store Name] (“the Platform”).
By registering as a Vendor, you agree to comply with these Terms & Conditions and acknowledge that you have read and understood them fully.
2. Eligibility for Registration
To register as a vendor, you must:
- Be at least 18 years old.
- Provide accurate and valid personal/business information.
- Hold a valid ID or Commercial Registration (if applicable).
3. Vendor Responsibilities
As a vendor, you agree to:
- Sell only genuine, legal, and accurately described products.
- Provide correct product information (title, images, description, price, stock, etc.).
- Handle shipping and packaging responsibly and on time.
- Respond to customer inquiries within a reasonable timeframe.
- Avoid selling prohibited or restricted items under Saudi Arabia’s laws.
- Update order statuses promptly in your vendor dashboard.
4. Commission & Payments
- The platform charges a commission rate as specified in the Commission Settings.
- Vendor earnings will be transferred only after reaching the minimum withdrawal limit (if any).
- The platform reserves the right to deduct any applicable fees, refunds, or penalties.
5. Shipping & Delivery
- Vendors are responsible for shipping orders unless agreed otherwise.
- Vendors must adhere to the delivery time indicated on the product page.
- Late, incorrect, or poor-quality shipments are the vendor’s full responsibility.
- The vendor must provide accurate shipping information and tracking (if applicable).
6. Refund & Return Policy
Vendors agree to comply with the return and refund policies aligned with Saudi e-commerce regulations, including:
- Accepting returns if the product is damaged, defective, or not as described.
- Processing refunds or replacements within a reasonable period.
- Cooperating with the platform’s support team in case of disputes.
7. Content & Advertising
Vendors must not upload or publish:
- Offensive, illegal, or inappropriate content.
- False or misleading product information.
- Content that violates copyright, trademarks, or intellectual property laws.
8. Account Suspension or Termination
The platform reserves the right to suspend or terminate a vendor account if:
- Multiple customer complaints are filed.
- Prohibited or illegal products are sold.
- Fraudulent activity is detected.
- Vendor repeatedly violates platform policies or these Terms & Conditions.
9. Updates to Terms & Conditions
The platform may update these Terms at any time. Vendors will be notified in case of major changes. Continued use of the platform indicates acceptance of the updated Terms.
10. Agreement
By registering as a vendor and checking the “I agree to the Terms & Conditions” box, you confirm your full acceptance of these policies.